what backup software to use?

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BeverlyB
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what backup software to use?

Beitrag von BeverlyB » 20. Jul 2019, 02:43

I am migrating from WHS2011 to Synology NAS and I'm confused about backup software options.

I want to use software that works the same way that WHS2011 client backups work - automated with deduplication.
Bare metal restore would be nice, too.

I was looking at Active Backup for Business but this is for a home environment. Does that matter?
Will Hyperbackup do what I want?

Does synology charge extra for the backup software?

BeverlyB
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Re: what backup software to use?

Beitrag von BeverlyB » 21. Jul 2019, 15:00

I settled on Active Backup for Business and it seems to work like the WHS2011 backup.

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Martin
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Re: what backup software to use?

Beitrag von Martin » 22. Jul 2019, 10:07

Active Backup is very similar to WHS Backup and only requires that you register your NAS with Synology.
Lights-Out supports Active Backup for Business.

Regards
Martin
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

BeverlyB
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Re: what backup software to use?

Beitrag von BeverlyB » 22. Jul 2019, 14:07

Lightsout doesn't seem to detect backup activity properly.
If I look under the computers tab of the console, it tells me there if a backup is running.
But on the status tab, the "Backup Activity" line is always greyed out.
On the backup tab of the console, Active Backup is greyed out. I can't check it.
But on the settings for my laptop, it shows that active backup is my backup provider.

Also, can it monitor time machine backups?
Time machine isn't listed on the backup tab but it shows on the computer tab that lights out knows that a backup is running.

BeverlyB
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Re: what backup software to use?

Beitrag von BeverlyB » 22. Jul 2019, 14:16

I decided to manually start a backup this morning via the lightsout client and it didn't start.
I don't know how it started that first night. But I guess it wasn't from lightsout.
I did have a schedule on the backup task initially but took it off when I scheduled it with the lightsout calendar

BeverlyB
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Re: what backup software to use?

Beitrag von BeverlyB » 22. Jul 2019, 14:52

It looks like both of the topics I started are converging on this issue.
I followed the instructions in the manual to ensure that the backup task name matches the name of my laptop.
I tried refreshing the backup provider for my laptop in the lights out computer settings several times.
Active backup is still greyed out and unchecked and I still cannot launch a backup using lights out.

Here's a screenshot of the PC and the associated task on the NAS
activebackup-snaphot.PNG
activebackup-snaphot.PNG (12.22 KiB) 332 mal betrachtet

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Martin
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Re: what backup software to use?

Beitrag von Martin » 23. Jul 2019, 08:28

You have to make a small change for Active Backup for Business, see here https://www.green-it-software.com/help3 ... iness.html
It may be necessary to repeat this step a second time. I noticed that Synology does not always accept the change for the first time.

Should it still not work, then please collect the logs of server and client:

Server: Open Lights.Out Console, click on settings, select tab Server. There's a download button to download the zipped log files from the NAS.

Client: Simply zip the whole folder c:\programdata\LightsOut3Client\Logs (via right click, send to compressed folder) and attach the archive. If you do not see a folder c:\programdata, then open explorer options and enable "show hidden files and folders".

If you do not want to attach your log files here, either send an email to support@green-it-software.com or open a ticket here https://www.green-it-software.com/osticket/

regards
Martin
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

BeverlyB
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Re: what backup software to use?

Beitrag von BeverlyB » 23. Jul 2019, 14:34

I made that change already as shown in the attached image in my last post.
I tried deleting and re-creating the task (Big mistake! I lost the backups that had already been done manually!)
I tired all lower-case, mixed-case (first letter uppercase), and all uppercase.
It is still not working.

lightsout sees "Active Backup for Business" as the backup provider and can detect when a backup is running (the client shows the circle and notifies me that it is running and the lightsout console computer tab shows that it is running.

But is not detected as a monitored backup activity because the bo on the cosnsole backup tab is greyed out and unchecked no matter what I do.

I keep going back to the documentation and have gone through this exercise several times.

I created a ticket with the requested logs. (#368726)

milleron
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Re: what backup software to use?

Beitrag von milleron » 6. Sep 2019, 23:37

Has there been any resolution of BeverlyB's problem via the Support ticket?

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Martin
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Re: what backup software to use?

Beitrag von Martin » 10. Sep 2019, 10:21

Yes,
Lights-Out fails to detect ABfB on the NAS because there's no scheduled task. Can you please try to modify the client task and add a schedule? Then either restart the NAS or double click on the server and click on the refresh button on the bottom to trigger the detection again.
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

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