Lights-Out Console showing incorrect backup status

[AdamSzofran]

I'm running Lights-Out version 3.7.3.4890 on DSM 7 and on my Windows clients. I use Active Backup for Business to backup my clients. The Lights-Out console shows about half of the backups as failed with the "Aborted" status but they've actually succeeded. This issue isn't new in 4890. I've been slow to report it. How can I help you debug this?

Here's the status as shown in the Lights-Out console. About half the backups look like they were aborted.

backup1.jpg (146.84 KiB) 5740 mal betrachtet

Here's the backup history as shown in Active Backup for Business on DSM 7. All the backups have succeeded.

backup2.jpg (117.72 KiB) 5740 mal betrachtet

[Martin]

Hi Adam,

please contact me at support@green-it-software.com and I will give you detailed instructions.

Regards
Martin

[AdamSzofran]

Thanks Martin. Email sent.