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Missing computers in console sinc 4642
Verfasst: 27. Mär 2020, 16:32
von rspitzer
Upgraded to version 4642 last week and since then I am missing computers in the console. Sometimes one or two show up but most of the time there are none. If I run it from a client there are always no computers, if I run it on the server (2016 ESS) I can sometimes see one or 2 if I leave the console on for a while on the computers tab.
Re: Missing computers in console sinc 4642
Verfasst: 27. Mär 2020, 17:28
von Martin
Hi Ron,
please open a
ticket and attach logs or your server and a client computer.
Server logs
Simply zip the whole folder c:\programdata\LightsOut3\Logs (via right click, send to compressed folder) and attach the archive to the ticket. If you do not see a folder c:\programdata, then open explorer options and enable "show hidden files and folders".
Client computer logs
Simply zip the whole folder c:\programdata\LightsOut3Client\Logs (via right click, send to compressed folder) and attach the archive to the ticket. If you do not see a folder c:\programdata, then open explorer options and enable "show hidden files and folders".
Regards
Martin
Re: Missing computers in console sinc 4642
Verfasst: 27. Mär 2020, 20:47
von rspitzer
Created ticket and sent log files