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Lights-Out Console showing incorrect backup status

Verfasst: 14. Jan 2023, 00:39
von AdamSzofran
I'm running Lights-Out version 3.7.3.4890 on DSM 7 and on my Windows clients. I use Active Backup for Business to backup my clients. The Lights-Out console shows about half of the backups as failed with the "Aborted" status but they've actually succeeded. This issue isn't new in 4890. I've been slow to report it. How can I help you debug this?

Here's the status as shown in the Lights-Out console. About half the backups look like they were aborted.
backup1.jpg
backup1.jpg (146.84 KiB) 6906 mal betrachtet
Here's the backup history as shown in Active Backup for Business on DSM 7. All the backups have succeeded.
backup2.jpg
backup2.jpg (117.72 KiB) 6906 mal betrachtet

Re: Lights-Out Console showing incorrect backup status

Verfasst: 16. Jan 2023, 15:41
von Martin
Hi Adam,

please contact me at support@green-it-software.com and I will give you detailed instructions.

Regards
Martin

Re: Lights-Out Console showing incorrect backup status

Verfasst: 17. Jan 2023, 17:46
von AdamSzofran
Thanks Martin. Email sent.