My PC is hibernating at odd times

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BeverlyB
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My PC is hibernating at odd times

Beitrag von BeverlyB » 25. Jan 2020, 18:13

I updated lightsout to 3.5.0.4597 and my system is hibernating at unexpected times. I have it set to hibernate after a backup but a backup didn't happen (wasn't scheduled) at the time this occurred. I also have a calendar item set to wake my system 5 minutes before a scheduled backup (using active backup for business) and to do the default action at the end time after 20 minutes of inactivity because I still can't tell it to stay on with backup activity (ABfB is in the list but is unchecked and greyed out).

When I log into my PC after turning it on, it hibernates soon after. Sometimes I see a screen from lightsout counting down and can cancel it sometimes I don't.

I checked my PC power settings and it is set to never go to sleep when plugged in (which is most of the time).

My PC is running Windows 10.

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Martin
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Registriert: 11. Sep 2007, 10:51
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Re: My PC is hibernating at odd times

Beitrag von Martin » 27. Jan 2020, 12:05

Please send me your client logs via email. That me be an issue with the beta version.

Simply zip the whole folder c:\programdata\LightsOut3Client\Logs (via right click, send to compressed folder). If you do not see a folder c:\programdata, then open explorer options and enable "show hidden files and folders".

Regards
Martin
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

BeverlyB
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Registriert: 24. Nov 2017, 14:15

Re: My PC is hibernating at odd times

Beitrag von BeverlyB » 30. Jan 2020, 04:56

I sent a PM with the compressed logs folder attached

EDIT: IS it normal for a PM to sit in my outbox rather than "Sent messages"?

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Martin
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Registriert: 11. Sep 2007, 10:51
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Re: My PC is hibernating at odd times

Beitrag von Martin » 4. Feb 2020, 11:54

That's normal until I read the PM. Then it's moved to sent items.

I'm looking at your logs right now and will come back.

Martin
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

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Martin
Moderator
Beiträge: 9511
Registriert: 11. Sep 2007, 10:51
Wohnort: Im wilden Süden

Re: My PC is hibernating at odd times

Beitrag von Martin » 4. Feb 2020, 15:38

Found the issue. Thanks for reporting!
Will be fixed in either the next beta or the final release.

Thanks
Martin
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

BeverlyB
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Beiträge: 32
Registriert: 24. Nov 2017, 14:15

Re: My PC is hibernating at odd times

Beitrag von BeverlyB » 17. Feb 2020, 23:27

That's good news! While I'm waiting for the update, I uninstalled the Lights Out client.

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