Missing computers in console sinc 4642
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Missing computers in console sinc 4642
Upgraded to version 4642 last week and since then I am missing computers in the console. Sometimes one or two show up but most of the time there are none. If I run it from a client there are always no computers, if I run it on the server (2016 ESS) I can sometimes see one or 2 if I leave the console on for a while on the computers tab.
- Martin
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Re: Missing computers in console sinc 4642
Hi Ron,
please open a ticket and attach logs or your server and a client computer.
Server logs
Simply zip the whole folder c:\programdata\LightsOut3\Logs (via right click, send to compressed folder) and attach the archive to the ticket. If you do not see a folder c:\programdata, then open explorer options and enable "show hidden files and folders".
Client computer logs
Simply zip the whole folder c:\programdata\LightsOut3Client\Logs (via right click, send to compressed folder) and attach the archive to the ticket. If you do not see a folder c:\programdata, then open explorer options and enable "show hidden files and folders".
Regards
Martin
please open a ticket and attach logs or your server and a client computer.
Server logs
Simply zip the whole folder c:\programdata\LightsOut3\Logs (via right click, send to compressed folder) and attach the archive to the ticket. If you do not see a folder c:\programdata, then open explorer options and enable "show hidden files and folders".
Client computer logs
Simply zip the whole folder c:\programdata\LightsOut3Client\Logs (via right click, send to compressed folder) and attach the archive to the ticket. If you do not see a folder c:\programdata, then open explorer options and enable "show hidden files and folders".
Regards
Martin
Essentials 2016 unter Windows Server 2022 auf HP Microserver Gen 8.
Entwickler von Lights-Out
Entwickler von Lights-Out
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- Beiträge: 17
- Registriert: 12. Feb 2018, 17:24
Re: Missing computers in console sinc 4642
Created ticket and sent log files
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