Can't login to server during MacOS Client setup

Problems or questions about Lights-Out on all Windows platforms are answered here
Benutzeravatar
Martin
Moderator
Beiträge: 9504
Registriert: 11. Sep 2007, 10:51
Wohnort: Im wilden Süden

Re: Can't login to server during MacOS Client setup

Beitrag von Martin » 6. Dez 2019, 12:23

This year :-)
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

Benutzeravatar
Martin
Moderator
Beiträge: 9504
Registriert: 11. Sep 2007, 10:51
Wohnort: Im wilden Süden

Re: Can't login to server during MacOS Client setup

Beitrag von Martin » 30. Dez 2019, 18:52

Hi,

here's a release candidate of the soon to be release version 3.5. This includes full support for Catalina (including notarization). Please give it a try. Install the update in the server. Then (on the server) open the Lights-Out SSL Configuration. Click next, next... Lights-Out will create a new certificate if necessary to support Catalina. Then download the mac installer and connect Catalina. This update includes a new mac software which has been notarized by Apple and includes the latest Mono 6.6. No need to update Mono anymore.

https://www.green-it-software.com/downl ... 2.4572.exe

Happy new year!
Martin
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

japes
Foren-Einsteiger
Beiträge: 23
Registriert: 4. Okt 2017, 12:33

Re: Can't login to server during MacOS Client setup

Beitrag von japes » 4. Jan 2020, 16:59

Hallo Martin,

funktioniert hier mit MacOS Catalina 10.15.3 Beta (19D49f) einwandfrei. Lediglich der Verbindungsassistent zum Server ist überhaupt nicht Dark Mode kompatibel. Man sieht keinen Text. nur das + des entsprechenden Buttons.

Viele Grüße

Andrew
Foren-Einsteiger
Beiträge: 2
Registriert: 4. Jan 2020, 20:49

Re: Can't login to server during MacOS Client setup

Beitrag von Andrew » 4. Jan 2020, 21:04

Hi Martin

Installed OK on current release version of macOS Catalina (10.15.2). There only a couple of small things that are a bit "off".

1.When resuming from sleep, the client can be a bit inconsistent in connecting to the server. Sometimes it does it immediately, sometimes it takes longer (I've seen it take 30 mins) and sometimes it does re-connect at all. A re-start of the computer always connects straight away.

2. The option on the console tab of the Lights-out settings (uptime chart settings): "Show server in 24/7 operation",doesn't seem to have any effect any more. The server is always shown.

Hope that helps
Best REgards
Andrew

fisherg
Foren-Einsteiger
Beiträge: 12
Registriert: 31. Aug 2019, 14:36
Wohnort: USA

Re: Can't login to server during MacOS client setup

Beitrag von fisherg » 4. Jan 2020, 21:06

Hi Martin, I have had it running for several days on MacOS 10.15.2 now under varying conditions and am happy to report it has been stable and responsive. It looks good!

Thanks,

- Gary
Server: WSE 2016, Clients: Windows 10 1909, MacOS 10.15

Benutzeravatar
Martin
Moderator
Beiträge: 9504
Registriert: 11. Sep 2007, 10:51
Wohnort: Im wilden Süden

Re: Can't login to server during MacOS Client setup

Beitrag von Martin » 6. Jan 2020, 21:20

A test build is now available, please download
https://www.green-it-software.com/downl ... 2.4572.exe

Install on the server. Then run the Lights-Out SSL Configuration and click next. This will create a new server certificate if necessary.
Then download the Mac client. This new client includes the Mono runtime and is notarized by Apple.

Regards
Martin
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

Andrew
Foren-Einsteiger
Beiträge: 2
Registriert: 4. Jan 2020, 20:49

Re: Can't login to server during MacOS Client setup

Beitrag von Andrew » 7. Jan 2020, 20:47

Hi

Is this different to that posted on 30th Dec?

fisherg
Foren-Einsteiger
Beiträge: 12
Registriert: 31. Aug 2019, 14:36
Wohnort: USA

Re: Can't login to server during MacOS Client setup

Beitrag von fisherg » 7. Jan 2020, 21:31

Hi Martin, On my side I can confirm that dark mode does not seem to be supported by the app. The text changes to white while the background does not change to black rendering the text invisible on the dialog screens.

I have not experienced any other issues when running on a A1465 MacBook AIR under MacOS 10.15.2 connecting with a fully updated Windows Server 2016 operating on a domain based platform. The server wakes promptly and the app seems to be stable and responsive after waking from sleep mode on my Mac.

Thanks, Gary
Server: WSE 2016, Clients: Windows 10 1909, MacOS 10.15

Benutzeravatar
Martin
Moderator
Beiträge: 9504
Registriert: 11. Sep 2007, 10:51
Wohnort: Im wilden Süden

Re: Can't login to server during MacOS Client setup

Beitrag von Martin » 8. Jan 2020, 17:11

@Andrew
that's the same. It's Build 4572. You say you see inconsistent reconnect behavior. Can you please zip the log folder /var/log/lights-out-client and send it via email? Add the times where you see the long delay so I can check the logs.

@fishberg
Will look at the dark mode issue. Thanks for reporting.

Regards
Martin
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

Benutzeravatar
Martin
Moderator
Beiträge: 9504
Registriert: 11. Sep 2007, 10:51
Wohnort: Im wilden Süden

Re: Can't login to server during MacOS Client setup

Beitrag von Martin » 9. Jan 2020, 08:12

Here's a test build which addresses the dark mode issue:
https://www.green-it-software.com/downl ... 2.4581.exe

It has also way better error checking during the server join process.

Regards
Martin
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

fisherg
Foren-Einsteiger
Beiträge: 12
Registriert: 31. Aug 2019, 14:36
Wohnort: USA

Re: Can't login to server during MacOS Client setup

Beitrag von fisherg » 27. Jan 2020, 17:19

Thanks for the new build Martin but the download link seems to have been broken.

- Gary
Server: WSE 2016, Clients: Windows 10 1909, MacOS 10.15

jandrews74
Foren-Einsteiger
Beiträge: 11
Registriert: 22. Okt 2019, 12:27

Re: Can't login to server during MacOS Client setup

Beitrag von jandrews74 » 28. Jan 2020, 17:22

having similar issues to others and discovered this thread....having upgraded my MAC and needing to install the client again...I am unable to do so ..

The two links with the test builds no longer work...wondering if anyone has the latest correct links...

thanks in advance

Benutzeravatar
Martin
Moderator
Beiträge: 9504
Registriert: 11. Sep 2007, 10:51
Wohnort: Im wilden Süden

Re: Can't login to server during MacOS Client setup

Beitrag von Martin » 29. Jan 2020, 17:55

Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

jandrews74
Foren-Einsteiger
Beiträge: 11
Registriert: 22. Okt 2019, 12:27

Re: Can't login to server during MacOS Client setup

Beitrag von jandrews74 » 3. Feb 2020, 14:30

HI Martin

Thanks for the updated file. All installed and working fine on my Windows 10 PC but still having issues on my Mac

When I try to connect using the IP address I get the following error, so the client thinks the server isn't on and contactable (which it is as I can see it live on the network and the Windows 10 PC I can see it is on from its client.
Screenshot 2020-02-03 at 13.20.10.png
Screenshot 2020-02-03 at 13.20.10.png (40.25 KiB) 1162 mal betrachtet
If I try to connect using the name of the sever instead I get the following error
Screenshot 2020-02-03 at 13.20.23.png
Screenshot 2020-02-03 at 13.20.23.png (55.68 KiB) 1162 mal betrachtet
To add to this, even though I have added local into the settings/network/advanced/dns/search domains settings. The above error is only achievable (ie the server is only viewable by the client) if I add .local to my server name...eg server.local if i use just server....it doesn't even see it, again if though I now it is online.

Should add, with regards to the security issue...I have created the new certs and it still makes no difference...all the while, my Windows machines are having no issues at all waking/seeing/interacting with the server from their clients

Any ideas of what could be the issue...as said but others...this was working completely fine prior to any changes that Apple made a few months ago

Benutzeravatar
Martin
Moderator
Beiträge: 9504
Registriert: 11. Sep 2007, 10:51
Wohnort: Im wilden Süden

Re: Can't login to server during MacOS Client setup

Beitrag von Martin » 4. Feb 2020, 11:27

The problem is the server name. It must match the name on the certificate exactly. So neither an IP-Address nor .local do work.

You have to get rid of .local, see here https://www.green-it-software.com/help3 ... uters.html. Do not add .local, only local (without dot!)

Can you now ping the server without .local?
Eigenbau mit WSE 2012 R2, HP N40L mit WSE 2012 R2 als Backupserver, HP Microserver Gen8 unter WSE 2016
Entwickler von Lights-Out

Antworten