Windows 10 - Unable to connect to remote server

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couplands
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Windows 10 - Unable to connect to remote server

Beitrag von couplands »

Apologies, I'm sure this has been asked many times. I get the error when trying to login - "An error occurred while sending the request: Unable to connect to the remote server". It seems to work once after a fresh install and reboot, but subsequently I get the error.

Where should I look to fix this..?

Kind regards

Simon
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Martin
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Re: Windows 10 - Unable to connect to remote server

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Simon, is this happening on the server (local console) or from a client (remote console)?
Essentials 2016 unter Windows Server 2022 auf HP Microserver Gen 8.
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couplands
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Re: Windows 10 - Unable to connect to remote server

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Both Martin...

Also, in the status line at the bottom of the console window (on the server) it says "Connection lost, trying to reconnect".
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Martin
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Re: Windows 10 - Unable to connect to remote server

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Simon, have you skipped the step to create SSL certificates? If yes, please run the SSL wizard again and create certificates: https://www.green-it-software.com/5275/ ... an-access/
Essentials 2016 unter Windows Server 2022 auf HP Microserver Gen 8.
Entwickler von Lights-Out
couplands
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Re: Windows 10 - Unable to connect to remote server

Beitrag von couplands »

Martin, I've run it manually 3 or 4 times. No difference. I've tried to attach a client, but it doesn't find the server.

Should the server be running the webserver service..? I cant see anything running.
couplands
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Re: Windows 10 - Unable to connect to remote server

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Sadly still not working, I feel I have missed something really simple but don't know what...;-(
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Martin
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Re: Windows 10 - Unable to connect to remote server

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Simon, please open a ticket here https://www.green-it-software.com/osticket/
and attach your server logs. Simply zip the whole folder c:\programdata\LightsOut2\Logs (via right click, send to compressed folder) and attach the archive to the ticket. If you do not see a folder c:\programdata, then open explorer options and enable "show hidden files and folders".
Essentials 2016 unter Windows Server 2022 auf HP Microserver Gen 8.
Entwickler von Lights-Out
couplands
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Registriert: 16. Apr 2017, 12:05

Re: Windows 10 - Unable to connect to remote server

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Done Martin...
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